Returns & Exchanges Policy

At KISS ANIME OZ, we want you to love your fashion finds. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a refund or exchange provided they are in original condition.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Package Your Items

Securely pack the unworn apparel with all original tags attached and include your printed return slip inside the parcel.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized postal service location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing